- How can I check my card's balance?
- Where’s My Gift Card?
- How to use a Visa Rewards Card
- Cannot Locate "You've received a Prezzee!" Email
- Where Can I use my Gift Card?
- I Received a Gift Card - What Do I Do Next?
- How do I swap a Prezzee Smart Gift Card?
- What is the security PIN and why do I need it?
- Do I need a security PIN to purchase a gift card?
- Will I need to use a security PIN every time I open my gift card?
- My security PIN doesn’t work
- How to print a Gift Card
- Can my Gift Card be used in store and online?
- Can I use my card outside of the region I purchased it from?
- What happens if my Gift Card expires?
- How long is my Gift Card valid for?
- Can I top up my Gift Card?
- Do I need to activate my Gift Card?
- POS Scanner Failed to Read Barcode on my Gift Card
- I didn't receive the email with my gift card
June 19 - Hello! We’re having some issues with Runa eGift cards, but we’re onto it! We’re sorry if this is holding you up today. Please know that our team is working hard to get everything up and running as a matter of urgency.