Just because an email looks real, doesn't mean it’s actually legitimate. Here are some signs to watch out for:
- Includes trusted logos (such as the Prezzee logo) and a fake trusted address in the "From" line (for example, "From: email@example.com")
- Asks you to reply to the message with complete confidential information. Prezzee Customer Care will only ever ask you for partial information, such as the last 8 digits of an eGift Card number)
- Uses urgent and threatening language and instructs you to update your information or risk account suspension.
- Includes unexpected attachments that they request you to click, open, or download.
- Has a generic greeting like "Attention Prezzee Customer".
To report a fake email that looks like it came from Prezzee, please forward it as an attachment to firstname.lastname@example.org.